![[interface] image of ai software on a tablet with hospital setting background (for an ai healthcare company)](https://cdn.prod.website-files.com/68dc11cf580ec6ec0836425a/68dc120b1f42e553257f7e9c_Lauris%20Computer-6%20Mockup.jpg)
![[interface] image of ai software on a tablet with hospital setting background (for an ai healthcare company)](https://cdn.prod.website-files.com/68dc11cf580ec6ec0836425a/6a4feb9020f280ff27ad3331_Digital%20Overlay%2001.jpg)
Serving behavioral health agencies since 1999 • Built for North Carolina • Real humans on support
Maybe your current system was built for a hospital, not a community-based agency, and it shows. Maybe support means a ticket number instead of a person who knows your agency by name. Maybe you're worried that switching systems now would be worse than sticking with the one you have, even if the one you have isn't working.
We hear versions of this from agency directors across the Southeast. It's the reason Lauris exists.
Here's what that looks like for North Carolina agencies.
Documentation, treatment plans, and billing workflows built around how community-based and Medicaid-funded agencies actually work, not adapted from a general medical record system.
We customize around your existing paperwork and workflows instead of asking your clinicians to relearn how they document care.
Your support team knows your agency by name. When you call, you talk to someone who already knows your setup.
Switching EHR systems is a real decision, not a small one. Here's how we handle the concerns we hear most.
"Our clinicians hate the idea of changing to a new system."
Onboarding is paced around your team, not a fixed rollout calendar, and the interface is built to feel familiar quickly.
"We can't afford downtime during a switch."
We work alongside your existing process during transition so care and billing keep moving.
"We're worried about audits."
Documentation is structured to keep you audit-ready, with support from people who understand Medicaid requirements.
"ERHs don't understand the specific needs of behavioral health."
Behavioral health is the only thing we do, and has been since 1999.
From clinical documentation and billing to compliance tools and state-specific workflows, Lauris is built to handle the full scope of behavioral health operations — without overcomplicating daily work.
We serve a wide range of behavioral health programs and service lines. Take a look at the full list, or just tell us what you need and we'll tell you straight if we're a fit.
“As a provider of Tailored Case Management services, having the right tools is essential, and Lauris Online delivers. Their EHR platform is tailored to meet the specific needs of our agency, and their support team is truly first-class. We especially appreciate the efficient electronic billing functionality, and we’re excited to explore the new Compliance Module.”
Adriene, Agency Owner
Timelines vary by agency size and current system, but onboarding is paced to avoid disrupting care or billing. We'll walk through a realistic timeline during your first conversation.
Yes. Lauris can import historical data and convert your current paper forms into customized digital versions that match your workflow.
Most of our agencies have between 5 and 50 staff, though we also work with smaller startups and agencies approaching 100.
Yes. Lauris uses encryption, MFA, secure authentication, access controls, audit logs, and compliant hosting infrastructure to protect ePHI.
Yes. Lauris supports the documentation, billing, and reporting workflows Tailored Care Management providers need under North Carolina's Medicaid requirements.
We know the idea of changing systems is what keeps a lot of agency leaders stuck. That’s fair. Here’s how we make the move as calm as possible.
A conversation about your services, your North Carolina Medicaid mix, your LME/MCO contracts, and what's not working. No demo yet. We want to understand your agency before we show you anything.
Your forms become electronic versions of themselves. Your workflows stay intact. Your team sees something familiar on day one, not a whole new way of working.
Implementation is typically four structured remote sessions and under ten hours of training. After that, you've got a named team you can call. That's it.
No pitch. No pressure to decide anything.
We'll spend about 20 minutes getting to know your agency, what services you deliver, what's working, what isn't, and what you'd want from an EHR partner. If it sounds like we might be a good fit, we'll schedule a tailored demo based on what you told us. If we're not the right fit, we'll tell you that, too.
We’ll ask good questions, listen carefully, and be honest about whether we’re the right partner for where you’re headed.
We’re here when you need us. And when you just need things to work.
Whether you’re ready for a demo or just have questions, we’re here to help you streamline tasks, stay organized, and deliver better care. Reach out and see what Lauris Online can do for your team.
7-days a week
8am-8pm EST
Monday-Friday
8am-5pm EST
Monday-Friday
8am-5pm EST
