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The EHR That Adapts to Yo

Behavioral health software built for small and mid-sized agencies in North Carolina. Since 1999, we've helped agencies like yours stay compliant, keep staff happy, and spend more time on care.
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Serving behavioral health agencies since 1999 • Built for North Carolina • Real humans on support

You didn't get into behavioral health to fight your EHR.

Maybe your current system was built for a hospital, not a community-based agency, and it shows. Maybe support means a ticket number instead of a person who knows your agency by name. Maybe you're worried that switching systems now would be worse than sticking with the one you have, even if the one you have isn't working.

We hear versions of this from agency directors across the Southeast. It's the reason Lauris exists.

Behavioral health is our whole business, not a module.

Here's what that looks like for North Carolina agencies.

Built for behavioral health.

Documentation, treatment plans, and billing workflows built around how community-based and Medicaid-funded agencies actually work, not adapted from a general medical record system.

Forms that match your agency.

We customize around your existing paperwork and workflows instead of asking your clinicians to relearn how they document care.

Real people, not ticket numbers.

Your support team knows your agency by name. When you call, you talk to someone who already knows your setup.

What Agencies Tell Us Before Switching

Switching EHR systems is a real decision, not a small one. Here's how we handle the concerns we hear most.

"Our clinicians will hate a new system."
Onboarding is paced around your team, not a fixed rollout calendar, and the interface is built to feel familiar quickly.
"We can't afford downtime during a switch."
We work alongside your existing process during transition so care and billing keep moving.
"We're worried about audits."
Documentation is structured to keep you audit-ready, with support from people who understand Medicaid requirements.
"Our last EHR didn't understand behavioral health."
 Behavioral health is the only thing we do, and has been since 1999.

Behavioral Health Work Doesn't Have to Feel This Heavy.

If you've spent hours reconciling billing codes, tracking down documentation gaps, prepping for an audit, or wondering whether this batch of claims will go through clean, you're not alone. It's one of the most common frustrations we hear from agencies.

Lauris is built to take some of that weight off your team:

  • Documentation and billing are connected, so notes flow directly into claims
  • Florida-specific forms are preloaded, reducing setup time and manual entry
  • Time-based codes including 90837, T1017, T1016, 90792, and HCPCS codes are handled in the system
  • Your data stays secure and HIPAA-compliant, accessible wherever your team works
  • When something comes up, you'll reach a real person who understands behavioral health

After supporting behavioral health agencies for over 25 years, we've gotten pretty good at making documentation and billing feel less stressful.

From a TCM agency director

“As a provider of Targeted Case Management services, having the right tools is essential, and Lauris Online delivers. Their EHR platform is tailored to meet the specific needs of our agency, and their support team is truly first-class. We especially appreciate the efficient electronic billing functionality, and we’re excited to explore the new Compliance Module.”

Adriene, Agency Owner

Switching EHRs doesn’t have to derail your agency.

We know the idea of changing systems is what keeps a lot of agency leaders stuck. That’s fair. Here’s how we make the move as calm as possible.

STEP 1:
We listen first.

A conversation about your services, your Florida Medicaid mix, your ME or MCO contracts, and what's not working. No demo yet. We want to understand your agency before we show you anything.

STEP 2:
We build around you.

Your forms become electronic versions of themselves. Your workflows stay intact. Your team sees something familiar on day one, not a whole new way of working.

STEP 3:
We stay close.

Implementation is typically four structured remote sessions and under ten hours of training. After that, you've got a named team you can call. That's it.

What to expect when you book a conversation.

No pitch. No pressure to decide anything.

We'll spend about 20 minutes getting to know your agency, what services you deliver, what's working, what isn't, and what you'd want from an EHR partner. If it sounds like we might be a good fit, we'll schedule a tailored demo based on what you told us. If we're not the right fit, we'll tell you that, too.

Let’s see if we’re a good fit.

We’ll ask good questions, listen carefully, and be honest about whether we’re the right partner for where you’re headed.

Let’s talk about your agency

We’re here when you need us. And when you just need things to work.

Connect with Lauris Online

Whether you’re ready for a demo or just have questions, we’re here to help you streamline tasks, stay organized, and deliver better care. Reach out and see what Lauris Online can do for your team.

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  • Sales Inquiry

    7-days a week
    8am-8pm EST

    (540) 342-3669

  • Technical Support

    Monday-Friday
    8am-5pm EST

    (540) 767-0143

  • Main Office Location

    Monday-Friday
    8am-5pm EST

    419 Salem Ave SW
    Roanoke, VA 24016